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Post by MVRK on Jul 17, 2012 15:57:47 GMT -8
Ordered from them on Friday, it's now Tuesday my order not shipped. They do not answer their phone and they never email back. They already took the funds from my account, too. Unacceptable in my book.
Sent from my HTC One X using ProBoards
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Post by SIGgybaby on Jul 17, 2012 16:07:04 GMT -8
I read on the sigforum that Palmetto is working on their customer service, but as of now they can't keep up with all of their orders. I'm sure you'll get your stuff, just give them more time.
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Post by MVRK on Jul 17, 2012 18:47:49 GMT -8
I'm sure I will get it, but the question is how far from now? My opinion is that anything ordered from end of business on friday-sunday should be shipped out monday.
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Post by kennyd on Jul 17, 2012 19:20:29 GMT -8
What did you order?
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Post by MVRK on Jul 17, 2012 19:25:09 GMT -8
20 Rounds Hornady Zombie Max 40 S&W 165 Gr 50 Rounds American Eagle 40 S&W FMJ 180 Gr
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Post by kennyd on Jul 17, 2012 19:48:16 GMT -8
Next time try www.ammunitiontogo.com. I can order my ammo on a friday night at midnight and it will be at my door by wednesday. Although they are located 3 hours away from me but they ship out the next business day. Always get good service with them. May not be the cheapest but the service is worth the extra few dollars to me.
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Post by MVRK on Jul 17, 2012 19:59:58 GMT -8
Most definitely will give them a try, if my ammo is not shipped tomorrow then this will more than likely be my last experience with Palmetto.
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Post by dysfunctional on Jul 18, 2012 2:01:01 GMT -8
They're a small company that has had great success, that being said, since it is a small company with great prices they have been over run with orders and simply can not keep up with the demand.
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flashman
SP2022 INTERMEDIATE
I am Brian
Posts: 120
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Post by flashman on Jul 18, 2012 4:04:05 GMT -8
When I ordered from them, I was told it would be about a week for my order to ship. Did they not state that with you? I don't feel that makes up for the long wait, but for me I at least know the expectation for getting such a good price. Call because they do answer. Hope you get your ammo soon.
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Post by MVRK on Jul 18, 2012 6:46:33 GMT -8
I gave up on calling, got an email that said it would ship by Friday. That would have sufficed had it come on Monday, oh well lesson learned. I think in the future I will by my plinking ammo elsewhere and buy my good stuff from them when they run specials.
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flashman
SP2022 INTERMEDIATE
I am Brian
Posts: 120
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Post by flashman on Jul 18, 2012 7:41:35 GMT -8
I understand how you feel, I called today and it took several attempts plus a five minute wait but I did get a person. They are swamped I would say with questions, mostly I feel because of the deals they are giving to get business. My gun will ship Monday, I was told it is the paperwork for the FFL that takes the longest. Might be true, might not be.
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Post by MVRK on Jul 19, 2012 13:51:05 GMT -8
Just an update, my order has still not shipped, they say it would be tomorrow at the latest so I'm waiting to see how that works out. I really wouldn't be as irritated had they not taken my money already, i don't think they should take money until the process has been started. But oh well, hopefully it ships tomorrow.
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Post by MVRK on Jul 24, 2012 7:10:08 GMT -8
Ammo should be here thursday, not so bad. Once I was able to get in touch with somebody I was pleased with the service. I would buy from them again, but probably not if i need ammo sooner than later, that's what Bass Pro Shops is for! I seriously need to go buy 250 rds of UMC, it's only $90 right now.
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flashman
SP2022 INTERMEDIATE
I am Brian
Posts: 120
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Post by flashman on Jul 24, 2012 16:04:17 GMT -8
Good to hear that you finally got a hold of someone! The people are nice; I noticed they have had huge numbers because of the free shipping deal.
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Post by MVRK on Jul 24, 2012 16:09:45 GMT -8
well it turned out better then it would have had i ordered from jack ross! i heard they are months behind.
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